Cancellation and Refund Policy
At Financingly, we are committed to providing you with high-quality products and services. Please review our cancellation and refund policy below. If you have any questions or concerns, please don’t hesitate to contact us at financingly@gmail.com or call us at +91 8871540490.
Cancellation Policy:
- Online Courses and Webinars: Once enrolled in an online course or webinar, cancellations are not permitted. Please ensure that you are committed to participating before enrolling.
- Physical Products: No Physial Products are Available on our website hence this is not applicable
Refund Policy:
- All Items Are Non-Refundable: Please note that all purchases made through Financingly are non-refundable. We do not offer refunds for any products or services, including online courses, webinars, and physical products.
Exceptions:
- Defective or Damaged Products: In the rare event that you receive a defective or damaged product, please contact us immediately at financingly@gmail.com with details and photographic evidence. We will assess the issue and provide a suitable resolution, which may include a replacement or store credit.
Shipping And Delivery Timeline of Services
We Do not have any Physical Products that require shipping.
We understand that clarity on delivery timelines is crucial for your peace of mind. Despite not having physical products that require shipping, we still want to provide you with a clear outline of how we deliver our services and digital goods.
1. Order Confirmation (0-1 day):
Upon completing your purchase or placing an order, you will receive an order confirmation email. This email serves as acknowledgment of your order and includes relevant details such as your order number and confirmation of payment.
2. Service Fulfillment (1-3 days):
Our team begins processing your order promptly. Depending on the nature of the service or digital goods you’ve purchased, fulfillment typically takes between 1 to 3 business days. During this time, we ensure that all aspects of your order are processed accurately.
3. Delivery or Access (Immediate):
For digital goods or services, you’ll typically gain immediate access upon completion of the fulfillment process. This includes access to downloadable files, online courses, or subscription-based services(subscriptions can take upto 24 hours). You will receive instructions on how to access your purchased items via email or through your account on our platform.
4. Customer Support (Ongoing):
Our commitment to your satisfaction extends beyond the delivery of our services. Should you encounter any issues or have questions regarding your purchase, our customer support team is here to assist you. Feel free to reach out to us via email, live chat, or phone for prompt assistance.
5. Satisfaction Guaranteed:
Your satisfaction is our top priority. We strive to provide you with high-quality services and digital goods that meet or exceed your expectations. If for any reason you’re not satisfied with your purchase, please contact us, and we’ll do our best to resolve the issue promptly.
Please note that the above timeline is applicable for services and digital goods only. If you have any further inquiries or require assistance, don’t hesitate to contact our customer support team. Thank you for choosing us for your digital needs!
Contact Us:
If you have any questions or concerns about our cancellation and refund policy, please feel free to contact us at financingly@gmail.com or call us at +91 8871540490. We’re here to assist you and ensure your satisfaction with our products and services.